Writer Annie Dillard famously said, “How we spend our days is, of course, how we spend our lives.” Other than sleeping, it’s safe to say that for most adults, the majority of our time is spent working. On average, we spend between 8 – 9 hours a day at work, accounting for about 30 per cent of our waking hours, or approximately 90,000 hours over a lifetime.
The workplace is no longer just a space where we earn a paycheque but a key avenue through which we derive purpose, form long-term relationships, and shape our identities. All three are vital for our mental health, and central to all these aspects is a critical element: Communication.
It is through communication that expectations are set, feedback is given, and relationships are nurtured. As mental health becomes a growing concern in the corporate world, improving workplace communication can be a powerful tool for fostering a mentally healthy environment.
Communication in the workplace happens on multiple levels—between colleagues, between employees and management, and even within teams. When done well, it fosters a sense of belonging, reduces stress, and clarifies roles—all essential for mental well-being.
Conversely, poor communication can lead to misunderstandings, frustration, and a lack of purpose, all of which negatively impact mental health.
For individuals living with mental health conditions, meaningful employment can significantly contribute to recovery and social inclusion, fostering increased confidence and improved social functioning. Globally, it is estimated that 15 per cent of the working population has at least one mental health condition. In Kenya, this translates to roughly 3.7 million of the 24.9 million workforce potentially living with a mental health condition.
Healthy communication between colleagues promotes a sense of camaraderie and mutual support. It should involve more than just meetings or the exchange of information—it must include building relationships through empathy, active listening, and constructive feedback. When employees feel heard and valued, they are more likely to be engaged and satisfied in their roles.
When it comes to communication with management, openness and transparency can reduce anxiety and uncertainty, check-ins, clear articulation of goals, and a culture of openness help employees feel more secure and supported.
Words have the power to uplift, motivate, and inspire—but they can also hurt, demotivate, and alienate. The language used in the workplace plays a crucial role in mental health. Encouraging positive, respectful, and inclusive language can create a more supportive environment. This means being mindful of how feedback is delivered, addressing conflict constructively, and fostering a culture where positive reinforcement is the norm.
How we interact with each other, the words we use, and the tools we employ all contribute to a culture that supports mental well-being. By fostering open, respectful, and purposeful communication, organisations can create environments where employees not only function but truly thrive.
This is an article from Steam Issue 17. Download a digital copy of the latest issue here
