Service Delivery

GDC is committed to timely, reliable, and efficient services to ensure quality and customer satisfaction. To facilitate this, we have availed a Citizen’s Service Delivery Charter in written, audio, and video format with detailed procedures that spell out the services we undertake. This charter guides us in ensuring the achievement of our mission: ‘To develop 1,065MW of geothermal resources by 2030’



Service Charter English Audio

Service Charter Kiswahili Audio


PDF Documents

Service Charter PDF English
Service Charter PDF Kiswahili
Complaints Handling Procedure At Geothermal Development Company
Access To Information Procedure At Geothermal Development Company